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Mailing Operator

SHIFT: 2ND SHIFT

REPORTS TO: Production Manager

EFFECTIVE DATE: 2/20/2025

Job Purpose

The Mailing Operator is responsible for efficiently managing and operating mailing equipment to ensure the accurate and timely processing of mail items. This role is crucial in supporting the company’s mailing operations, ensuring that all outgoing mail meets quality standards and is dispatched on schedule.

SKILLS/KEY CHARACTERISTICS

  • Strong attention to detail and accuracy
  • Ability to work efficiently in a fast-paced environment
  • Good organizational and time management skills
  • Basic computer skills, including experience with mailing software
  • Ability to lift and move heavy mail bins and packages

Key Expectations/Job Duties

Key Responsibilities

  • Operate and maintain mailing equipment, including inserters, inkjet addressers, and postage meters, to process various types of mail
  • Ensure that all mail items are correctly addressed, sorted, and prepared for dispatch according to company and postal regulations
  • Monitor the quality of mail processing and make necessary adjustments to equipment to maintain optimal performance
  • Troubleshoot and resolve minor equipment issues to minimize downtime and maintain productivity
  • Collaborate with team members to prioritize and manage workload effectively, ensuring deadlines are met
  • Maintain accurate records of mail volumes, postage usage, and equipment maintenance
  • Adhere to all safety guidelines and company policies during the operation of mailing equipment

The Why

We were born with the desire to serve. Generations before us have nurtured relationships and believed we could grow and succeed together. Relationships matter. We want to see our customers grow and achieve their unique goals. Their success is our success. We work hard because it’s part of our ethos. We drive new products and services because it’s what our clients deserve.

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